tenant & resident hub

Use this form to report non-urgent repairs or maintenance issues in your home. Our housing team reviews all requests
Enter your full name as registered.
This field is required.
Please provide a contact number to reach you.
This field is required.
Specify your exact property address.
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Location of the Issue
Select where the issue is occurring.
Provide a detailed description of the issue.
This field is required.
Mention any special considerations before entering the property.

Your safety, security, and well-being in your home are our highest priorities.

If you experience an urgent problem outside our standard office hours (Monday to Friday, 9:00 AM – 5:00 PM), our dedicated emergency response teams and partner support networks are available to help

If there is an active fire, medical emergency, or immediate threat to your safety:

CALL EMERGENCY SERVICES: 999

For residents experiencing severe emotional distress, personal crisis, or urgent safeguarding concerns

CONTACT THE ON-CALL